Privacy Policy
Last Updated: 11.06.2024

BeeWell (“we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your information when you use our website located at www.beewell.com (the “Site”).

Information We Collect

We collect several types of information from and about users of the Site:

• Personal Information: This may include your name, email address, phone number, and billing information. We collect this information when you create an account, schedule an appointment, or make a purchase on the Site.
• Usage Data: This information may include your browser type, IP address, referring/exit pages, and the dates and times you access the Site. We collect this information automatically when you use the Site.
• Mobile Information: We do not share your mobile information with third parties/affiliates for marketing/promotional purposes. This includes information such as your device ID, carrier, and location data (unless you have explicitly consented to share it).
• Text Messaging Opt-In Data: We may collect your phone number if you opt-in to receive text message reminders or notifications from BeeWell. This information will only be used for these specific purposes and will not be shared with any third parties.

Sensitive Health Information: Any health-related information you provide for appointment scheduling or personalized care will be handled with the highest level of confidentiality and used only for providing services to you. This information will not be shared with third parties without your explicit consent, unless required by law.

How We Use Your Information

We use the information we collect for the following purposes:

• To process your appointments and purchases
• To send you appointment reminders and other communications
• To send you marketing and promotional communications (with your consent)
• To comply with legal and regulatory requirements

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, including compliance with legal obligations, resolving disputes, and enforcing our agreements. Financial information may be retained as required by tax and accounting laws.

Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• With service providers: We may share your information with service providers that help us operate the Site and provide our services. These service providers are contractually obligated to keep your information confidential and only use it as necessary to perform services for us.
• Legal requirements: We may disclose your information to comply with applicable legal or regulatory requirements.
• Business transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the new entity.

Your Choices

You have the following choices regarding your information:

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.
• Text Messaging Consent: You can withdraw your consent to receive text message reminders or notifications by replying “STOP” to any text message you receive from us.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your experience on the Site. For more information about our use of cookies, please review our Cookie Policy.

International Users

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. We comply with relevant data protection laws for users residing in the European Union and other regions with privacy regulations, including offering rights such as data access, correction, deletion, and data portability.

Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. We will delete the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected] or by phone at (786) 505-1505.